hadjee Privacy Policy
Your privacy matters to us. This Privacy Policy explains exactly what personal data hadjee collects from Bangladesh players, how that data is used, how it is protected, and what rights you hold over your own information.
1. Introduction
hadjee ("hadjee", "we", "us", "our") operates the online casino and sports betting platform at https://hadjee.net (the "Platform"). In the course of providing our services to players across Bangladesh, hadjee necessarily collects and processes certain personal information. We take this responsibility seriously and are committed to handling your data in a transparent, secure, and lawful manner.
This Privacy Policy ("Policy") describes in detail: the categories of personal data hadjee collects; the purposes for which that data is used; the legal bases for processing; the circumstances under which data may be shared with third parties; how long hadjee retains your data; the security measures in place to protect it; and the rights you hold as a data subject. This Policy applies to all hadjee account holders and visitors to the Platform, with particular relevance to players based in Bangladesh.
By registering a hadjee account, depositing funds, or otherwise using the Platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this Policy, you should discontinue use of the Platform and contact [email protected] to request account closure. This Policy forms part of hadjee's Terms & Conditions and should be read alongside them.
Privacy at a Glance
The six cards below summarise hadjee's core privacy commitments. Full detail for each point follows in the sections below.
All data transmitted between your device and hadjee is protected by 256-bit SSL encryption, the same standard used by banks.
hadjee does not sell, rent, or trade your personal data to advertisers, data brokers, or unaffiliated third-party marketers under any circumstances.
Data collected by hadjee is used only for the specific purposes stated in this Policy. We do not repurpose your data without informing you first.
hadjee collects only the personal data that is strictly necessary to operate your account, process payments, and comply with applicable obligations.
You may access, correct, or request deletion of your hadjee data at any time by contacting [email protected]. We respond within 30 days.
hadjee's Platform is designed for Bangladeshi players. Data handling practices are tailored to the needs and expectations of our local user base.
2. Personal Data We Collect
hadjee collects personal data through several channels: directly from you during registration and account use, automatically through your interaction with the Platform, and from third-party payment service providers where necessary to process transactions. The categories of data collected are set out below.
2.1 Registration and Account Data
When you create a hadjee account, we collect:
- Full legal name as it appears on your government-issued identity document
- Date of birth (to verify you meet the 21+ age requirement)
- Registered email address
- Mobile phone number (used for account verification and security alerts)
- Residential address, including city (Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, Cox's Bazar, or elsewhere in Bangladesh)
- Username and encrypted password
2.2 Identity Verification (KYC) Data
To comply with our know-your-customer obligations and to process withdrawals, hadjee may request:
- A copy of your National Identity Card (NID) or passport
- A recent utility bill or bank statement as proof of address
- A selfie or photograph for identity confirmation
- Source-of-funds documentation where required for large transactions
KYC documents are processed securely and retained only for as long as required under hadjee's data retention schedule.
2.3 Payment and Transaction Data
When you make a deposit or request a withdrawal via bKash, Nagad, Rocket, or Upay, hadjee records:
- The mobile wallet number or bank account identifier associated with the transaction
- Transaction amounts, dates, and reference numbers
- Deposit and withdrawal history linked to your hadjee account
hadjee does not store full payment credentials. Payment data flows through the encrypted APIs of the relevant payment provider.
2.4 Technical and Usage Data
hadjee automatically collects certain technical data when you access the Platform, including:
- IP address and approximate geographic location
- Device type, operating system, and browser version
- Pages visited, features used, and time spent on the Platform
- Session logs, including login timestamps and logout events
- Betting and gaming history associated with your hadjee account
- Cookie and local storage identifiers (see Section 8 for full cookie details)
2.5 Communications Data
If you contact hadjee support at [email protected], or communicate with us through any in-Platform channel, we retain a record of that correspondence, including your name, contact details, the content of the message, and any attachments, for the purpose of resolving your query and maintaining service quality records.
3. How hadjee Uses Your Data
hadjee processes personal data only for the specific purposes listed below. We do not use your data for any purpose that is incompatible with the reason it was originally collected.
4. Legal Basis for Processing
hadjee processes personal data on the following legal grounds:
4.1 Contractual Necessity
The processing of your registration, payment, and KYC data is necessary to perform our contractual obligations to you as a hadjee account holder — specifically, to open your account, process your deposits and withdrawals, and make games and betting markets available to you.
4.2 Legitimate Interests
hadjee processes technical and usage data, fraud detection data, and support correspondence on the basis of its legitimate interest in maintaining a secure, fair, and well-functioning platform. In each case, hadjee has assessed that its legitimate interests are not overridden by your privacy rights.
4.3 Consent
Where hadjee processes your data for marketing purposes or for the use of non-essential cookies, we do so on the basis of your explicit consent, given at the time of registration or via your account settings. You may withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal.
4.4 Legal Obligation
Certain data processing activities — including the retention of KYC documents and transaction records — are carried out to comply with applicable legal and regulatory obligations. hadjee retains this data for the minimum period required under applicable law.
5. Data Sharing and Third Parties
hadjee does not sell, rent, or trade your personal data. We may share your data with carefully selected third parties only in the circumstances described below, and only to the extent necessary for the stated purpose.
5.1 Payment Service Providers
To process your deposits and withdrawals in BDT, hadjee shares the minimum necessary transaction data with bKash, Nagad, Rocket, and Upay. These providers operate under their own privacy policies and are responsible for data processed within their systems. hadjee does not receive or store your full mobile banking credentials.
5.2 Game Technology Providers
Certain games on hadjee are powered by third-party studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. These providers may receive session tokens and anonymised player identifiers to enable game functionality. They do not receive your full personal profile or payment details.
5.3 Identity Verification Partners
hadjee may use third-party KYC verification services to assist in confirming the identity and age of Players. These services process identity document images under strict contractual data protection obligations and may not use your data for any independent purpose.
5.4 Legal and Regulatory Disclosure
hadjee may disclose personal data to law enforcement agencies, courts, or regulators where required by applicable law or where such disclosure is necessary to protect the rights, property, or safety of hadjee, its Players, or the public. hadjee will notify you of any such disclosure where permitted to do so by law.
5.5 Business Transfers
In the event of a merger, acquisition, or sale of all or part of hadjee's business, personal data held by hadjee may be transferred to the acquiring entity as part of that transaction. hadjee will notify affected Players by email prior to any such transfer and will ensure that the acquiring entity is bound by privacy obligations no less protective than those set out in this Policy.
6. Data Retention
hadjee retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal obligations. The table below summarises hadjee's standard retention periods by data category.
Upon expiry of the applicable retention period, hadjee securely deletes or anonymises the relevant data so that it can no longer be attributed to any identifiable individual.
7. Cookies and Tracking Technologies
hadjee uses cookies and similar technologies (local storage, session tokens) to operate the Platform and to improve the user experience for Bangladeshi players. The table below describes the categories of cookies in use.
7.1 Strictly Necessary Cookies
These cookies are essential for the Platform to function correctly. They enable you to log in to your hadjee account, navigate between pages without losing your session, and complete deposits and withdrawals. These cookies cannot be disabled without making the Platform unusable.
7.2 Functional Cookies
Functional cookies remember your preferences — such as your preferred game lobby view and language setting — so you do not have to re-enter them on each visit to hadjee. Disabling these cookies will not prevent access to the Platform but may reduce convenience.
7.3 Analytics Cookies
hadjee uses analytics cookies to understand how Players navigate the Platform — which pages receive the most visits, where users encounter friction, and how game categories perform. This data is aggregated and anonymised and is used solely to improve the hadjee experience. Analytics cookies are placed only with your consent.
7.4 Managing Cookies
You may manage or disable non-essential cookies at any time through your browser settings or by contacting hadjee support at [email protected]. Please be aware that disabling certain cookies may affect the performance of some hadjee features. Strictly necessary cookies cannot be disabled while you remain logged in to the Platform.
8. Data Security
hadjee implements a layered approach to data security, combining technical controls with operational policies to protect your personal information against unauthorised access, disclosure, alteration, and destruction.
- 256-Bit SSL Encryption: All data in transit between your device and hadjee's servers is protected by 256-bit SSL/TLS encryption, the same standard used by major banks and financial institutions.
- Encrypted Data at Rest: Sensitive data fields, including passwords (stored as salted hashes) and KYC document images, are encrypted at rest within hadjee's infrastructure.
- Access Controls: Access to personal data within hadjee's systems is restricted to authorised personnel on a strict need-to-know basis. All internal access is logged and subject to regular audit.
- Fraud Monitoring: hadjee's platform operates continuous automated monitoring for unusual account activity, suspicious login patterns, and potential fraudulent transactions. Anomalies trigger immediate review.
- Incident Response: In the event of a confirmed personal data breach that is likely to result in a risk to affected individuals, hadjee will notify impacted Players promptly and take all reasonable steps to mitigate harm.
- Regular Security Reviews: hadjee conducts periodic reviews of its security policies and technical controls to ensure they remain effective and up to date with current best practices.
9. Your Data Rights
As a hadjee Platform user, you hold the following rights in respect of your personal data. To exercise any of these rights, contact hadjee at [email protected] with the subject line "Data Rights Request". hadjee will respond within 30 calendar days.
You may request a copy of the personal data hadjee holds about you, along with information about how it is used and with whom it has been shared.
If any personal data hadjee holds about you is inaccurate or incomplete, you have the right to request that it be corrected or updated without undue delay.
You may request deletion of your personal data where hadjee no longer has a lawful basis to retain it. Note that certain data must be retained for legal compliance purposes even after account closure.
You may request that hadjee restrict processing of your data in certain circumstances — for example, while the accuracy of your data is being contested.
Where processing is based on your consent or on a contract, you may request that hadjee provide your personal data in a structured, machine-readable format so it can be transferred to another service.
You may object to hadjee processing your data for direct marketing purposes at any time. You may also object to processing based on hadjee's legitimate interests, subject to hadjee demonstrating a compelling overriding ground.
Where hadjee relies on your consent as the legal basis for processing, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing that occurred before withdrawal.
10. Children and Minors
The hadjee Platform is strictly restricted to adults aged 21 years and above. hadjee does not knowingly collect personal data from individuals under the age of 21. If hadjee discovers that personal data has been collected from a person under 21, that data will be permanently deleted and the associated account will be closed immediately.
Parents and guardians who believe that a minor may have registered a hadjee account using false information are encouraged to contact [email protected] so that the matter can be investigated and resolved promptly. hadjee is committed to protecting minors and takes underage registration extremely seriously.
11. Changes to This Privacy Policy
hadjee reserves the right to update or modify this Privacy Policy at any time. When material changes are made, hadjee will post the revised Policy at https://hadjee.net/privacy-policy with an updated "Last Updated" date. Where the changes are significant, hadjee will also notify registered Players via the email address on their hadjee account.
Continued use of the hadjee Platform following the posting of a revised Privacy Policy constitutes your acceptance of the updated terms. If you do not agree with any changes, you should discontinue use of the Platform and request account closure by contacting [email protected].
12. Contact Us About Privacy
If you have any questions, concerns, or requests relating to this Privacy Policy or the way hadjee handles your personal data, please reach out to the hadjee privacy team using the contact details below.
📧 Privacy Enquiries
[email protected] — please use the subject line "Privacy Policy Enquiry" or "Data Rights Request" for faster routing. hadjee aims to acknowledge all privacy-related enquiries within 5 business days and to provide a substantive response within 30 calendar days.
Your Data Is Safe With hadjee
We are committed to protecting your privacy while delivering the best online casino and cricket betting experience in Bangladesh. Log in, explore our games, or check our FAQ if you have questions.
Login to hadjee Explore hadjee Casino Visit Our FAQ